31 CHAPTER 4 OPERATIONAL BEST PRACTICES High-performing finance teams use proven software tools that can be easily used, maintained, and supported for many years to come CFOs and finance teams tend to be bogged down by a lot of repetitive tasks. Fortunately, in the present day, there are numerous workflow automation solutions that allow finance teams to be more efficient and focus on more value-added assignments. However, as the average organization now uses close to 100 different apps, many companies and finance teams have more tools than they can efficiently use. With an abundance of available tools and new ones being introduced every day, it can be tempting to choose the new and shiny ones without fully considering the team's operational capacity to efficiently use them in conjunction with their existing software suite. Therefore, a common trait among high-performing finance teams is that they commonly use tried-and-tested tools, such as standard ERP and CRM systems like SAP and Salesforce. While not the latest or most exciting, these tools have the following advantages: ▪ Long-term stability and reliability, as they have been supported for many years. ▪ Seamless integration with the organization's existing suite of tools. ▪ Best support for multiple currencies, taxes, and other regional differences. ▪ Ease of onboarding and faster training for new employees, as most people are already familiar with them.
