METRICS AND PERFORMANCE 11 CHAPTER 1 MEASUREMENTS ALTERNATIVE PRESENTATION METHODS (LINE GRAPH) Net Revenue Retention 140% 120% 100% 80% 60% 40% 12mth annualised: 109% 24mth annualised: 101% 20% 36mth annualised: 99% 0% 0 3 6 9 12 15 18 21 24 27 30 33 36 MAR-17 MAR-18 MAR-19 MAR-20 MAR-21 AVERAGE